Optus Mobile
After Hours Support
First call to Optus Mobile - 1300555002 - Quickly circumvented the robot and spoke to a nice lady who informed me that Optus charge $0 to Change a plan. She could also change that plan for me right now if I wanted. Obtained Total Support in under 5 mins.
Try again..
Second call this time to Optus Customer Service 133937 11.14 Told the robot that I wanted mobile services. click..dropped call..
3rd time unlucky?
3rd call. Trying Customer Service number again. 133937. This time, after some delays caused by the robot. Everything worked and I obtained a different operator in minutes again.
Conclusion
Optus (unlike Telstra) provide decent after hours support services to their Mobile customers.
